Can my necklace be lengthened or shortened?

The length of all Abelstedt necklaces can be adjusted by 6 cm (about 2.4 inches) at the lock. If you wish to extend your necklace further, we also offer a clasp extender in sterling silver and gold plated sterling silver.

When will I receive my engagement ring after purchase?

Except for certain instances, all Abelstedt engagement rings require a 30 day production time. It’s important to us that your ring is perfectly made for you, accounting for any custom requests you may have. Once your ring is ready, you will receive a shipment confirmation email. Explore our selection of engagement rings.

I received the wrong product or size. What do I do?

We are very sorry if you have received the wrong product or size. We are ready to help immediately. Send us a picture of what you received along with your order number by email. If you have received the wrong size, send us a picture showing what size you have received, and we will send the right […]

When will I receive my new ring if I change size?

Please expect up to 7 working days return processing after we receive your package. As soon as your return is processed, you will receive an email with tracking information for your new package.

What is the most common ring size?

The most popular ring sizes for women are between EU sizes 52 and 56. Size 54 is Abelstedt’s most popular ring size for women. The most popular ring sizes for men are EU sizes 60, 62 and 65. Size 62 is Abelstedt’s most popular ring size for men. With the Internet giving us access to […]

How do I place an order on

Placing an order on is simple and safe. Once you have found something you love, click on the “Add to Cart” button to place it in your Shopping Cart. When you’re done adding items to your cart, you can either head directly to checkout or you can continue shopping. When you’re done shopping, head to your […]

What is Abelstedt doing to protect the environment?

Abelstedt proudly sources, diamonds, sapphires, and gold with the highest standards. We believe the beauty of a precious ring is measured not only in its extraordinary appearance, but also in social and environmental responsibility.

How do I care for my diamond ring?

Diamonds are tough, but not invincible. While diamonds are considered the hardest naturally occurring metal in the world, they can still fracture, bruise, and chip. Be mindful in which situations you wear your diamond ring, and if you wear your diamond ring stacked with another diamond ring, make sure that the diamonds are not scratching against each other. […]

Can I visit you at your address?

Unfortunately, this is not possible. Our address is a hub where parcels sent to the address are forwarded to our actual parcel center (which unfortunately does not provide personal service), as we do not provide the address of our inventory.

How do I care for and clean my sterling silver jewelry?

We use sterling silver in our silver jewelry and gold plated silver jewelry. Sterling silver is the highest and most durable quality standard within silver jewelry. Sterling silver is also a precious metal which means it requires cleaning from time to time. With proper care, your sterling silver jewelry will retain its beauty and character for many years and decades to come. […]

Does sterling silver tarnish?

Sterling silver tarnishes over time, especially when exposed to salt air and products that contain sulfur, such as rubber bands and some papers. However, your skin works the opposite way on the silver, which means that the more often you wear your sterling silver, the less it will tarnish. When sterling silver jewelry tarnishes, all […]

Do you make special sizes?

We make special sizes for all rings in gold and white gold. We do not make special sizes for silver rings and gold plated silver rings.

Can my bracelet be lengthened or shortened?

All Abelstedt bracelets (except for bangles) can be adjusted by 3 cm (about 1.2 inches) in length. If you wish to extend your bracelet further, we also offer a clasp extender in sterling silver and gold plated sterling silver.

How do I change my watch strap?

All our watch straps fit each watch model. We offer interchangeable straps which you can change by hand in seconds without any tools. All you have to do is push a small pin to the side underneath the watch strap close to the watch case and you can pull out the strap. Explore our selection of watches.

Do you charge sales tax?

Since our shipping department and headquarters are located in Denmark, we do not charge sales taxes on any orders shipped outside of the EU. Within the EU, all listed prices are including sales tax, or VAT. Note that if you order from outside the EU, you may have to pay import taxes according to the […]

Can I cancel my order?

If you wish to cancel your order, please contact us as soon as possible. That way we can try to stop it before it’s shipped. Our shipping department is super fast at shipping out orders. If your order is already shipped, you can always return it for an exchange or refund. Read more on how to return for a refund.

Can I change my order?

Our shipping department ships very fast. If you want to change your order, please contact us as soon as possible and let us know about your request. If we’ve already shipped your order, and you want to add an item to it, you can just place a new one. If we’ve already shipped and you want to […]