30-day return policy
Shipping $10 - Free over $150 -

Learn more

★★★★★ Trustpilot
Shop by Category
Shop Love & Engagement
Join Julie Abelstedt's Jewelry World
Julie Abelstedt
New collections, style inspiration, exclusive pre-releases, and much more.
Latest Stories
/
/
Returns

Returns

Return or Exchange?

If you wish to exchange or return your Abelstedt jewelry, you can print and use our return form for an easy and fast service.

Print return form

Return processing may take up to one week.

More Information About Returns

Do you offer free returns?
We do not offer free returns, but, depending on your location, we do offer a cheap return label so you ...
How do I change ring size?
If you want to exchange or return your Abelstedt jewelry, you can preferably print and use our return form. Abelstedt ...
How do I return my jewelry for a refund?
If you wish to exchange or return your Abelstedt jewelry, you can preferably print and use our return form. Abelstedt does ...
How can I make returns or exchanges without a receipt?
Abelstedt doesn’t issue refunds without a sales receipt. Products are accepted for refunds or product exchanges if returned in saleable condition within 30 days, ...
Can I visit you at your address?
Unfortunately, this is not possible. Our address is a hub where parcels sent to the address are forwarded to our ...
May I return an engraved item?
Unfortunately, engraved items cannot be returned to Abelstedt. ...
When will I receive my new ring if I change size?
Please expect up to 7 working days return processing after we receive your package. As soon as your return is processed, ...
For how many days can I return my jewelry?
We have a 30 day exchange and return policy from the time you receive the package until the package is delivered ...

Didn't find what you were looking for?

At Your Service

Our customer service is always ready to help. Chat with us live or send us an email.

Secured Transactions
We use secure encryption technologies when transferring and receiving customer information.

Return & Exchange

All purchases made at Abelstedt can be returned or exchanged within 30 days.

Delivery Information

The Abelstedt team packs and ships your jewelry so you have it safe and secure within:

United States & Canada: 3-5 business days
Europe: 2-4 business days
Rest of world: 5-7 business days

We offer a free shipping option for all orders over $150.

Two-year Warranty

Your purchase includes a two-year warranty. Abelstedt is registered with the Danish Precious Metal Control which is a safe guarantee of the purity and quality of Abelstedt’s gold and silver.

Julie Abelstedt
Win a $400 Gift Card
I'm giving away a shopping spree to a lucky Abelstedt Club member every month. Simply subscribe below to automatically enter the draw.
Love, Julie Abelstedt.
New Stories
Ring stack
Your Black Friday Questions Answered

Shop by Category

Green watch