Blog
Can my necklace be lengthened or shortened?
The length of all Abelstedt necklaces can be adjusted by 6 cm (about 2.4 inches) at the lock. If you wish to extend your necklace further, we also offer a clasp extender...
When will I receive my new ring if I change size?
Please expect up to 7 working days return processing after we receive your package. As soon as your return is processed, you will receive an email with tracking information for your...
What is the most common ring size?
The most popular ring sizes for women are between EU sizes 52 and 56. Size 54 is Abelstedt's most popular ring size for women. The most popular ring sizes for...
When will I receive my engagement ring after purchase?
Except for certain instances, all Abelstedt engagement rings require a 30 day production time. It's important to us that your ring is perfectly made for you, accounting for any custom requests...
I received the wrong product or size. What do I do?
We are very sorry if you have received the wrong product or size. We are ready to help immediately. Send us a picture of what you received along with your order number...
For how many days can I return my jewelry?
We have a 30 day exchange and return policy from the time you receive the package until the package is delivered back to us.
How do I care for and clean my sterling silver jewelry?
We use sterling silver in our silver jewelry and gold plated silver jewelry. Sterling silver is the highest and most durable quality standard within silver jewelry. Sterling silver is also a precious metal which means...
Can I visit you at your address?
Unfortunately, this is not possible. Our address is a hub where parcels sent to the address are forwarded to our actual parcel center (which unfortunately does not provide personal service), as...
Do you make special sizes?
We make special sizes for all rings in gold and white gold. We do not make special sizes for silver rings and gold plated silver rings.
May I return an engraved item?
Unfortunately, engraved items cannot be returned to Abelstedt.
How do I place an order on Abelstedt.com?
Placing an order on Abelstedt.com is simple and safe. Once you have found something you love, click on the “Add to Cart” button to place it in your Shopping Cart.When you're done...
Does my Abelstedt watch include a warranty?
Yes, every Abelstedt watch includes a 2 year warranty against defects.
