Delivery

My package is delayed. What should I do?

Check your package using the tracking number you received via email. If the package has not arrived for several days, please contact the carrier first for

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Will I be charged customs, taxes, or duties on my purchase?

Since customs, taxes, and duties vary from country to country and from state to state, please contact your local customs office to get a

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What shipping options are available on Abelstedt.dk?

Depending on your destination, you have the option to choose either shipping to your home address or to a pickup point. We ship to all countries either

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Can I track my order?

Yes. As soon as your order is dispatched, you will receive tracking information via email. Simply click on the link and you will be sent to the carrier's

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Are Abelstedt jewelry and watches insured when shipped?

Abelstedt is responsible for your order until your package is delivered to you. If the package appears to be lost and cannot be tracked, we will initiate an

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Can I send my order to an international location?

Yes. We ship to all countries and destinations. As soon as you place your order, the Abelstedt team will package and ship your jewelry so you have it

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How does track & trace work?

Please check the shipping confirmation email, which contains your tracking link and number. If you have not received this email, please check your spam folder. If you

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I received the wrong item. What should I do?

If you have received the wrong item or are missing items from your order, please contact us with the following information: We will send you the

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How is my order packaged?

We do everything to ensure that your order arrives safely and comfortably. All jewelry is delivered in Abelstedt's legendary blue box, sealed

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I haven't received my order yet. What should I do?

Depending on your destination, delivery usually takes 1-5 business days, but in special cases it may take a little longer. We hope you can be

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I received the wrong product or the wrong size. What should I do?

We are very sorry if you received the wrong product or the wrong size. We are ready to help immediately. Send us

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