Returns
Do you offer free returns?
If, for example, you wish to exchange an item, we offer an inexpensive return label, and we will send the new size without an extra shipping fee back to you.
How do I change ring size?
If you wish to exchange or return your Abelstedt jewellery, you can conveniently print and use our return form. Abelstedt does not offer free returns. You
How do I return my jewellery for a refund?
If you wish to exchange or return your Abelstedt jewellery, you can conveniently print and use our return form. Abelstedt does not offer free returns. You
How can I return or exchange items without a receipt?
Abelstedt does not issue refunds without a sales receipt. Products are accepted for refund or exchange if returned in saleable condition within 30 days,
Can I return an engraved item?
Unfortunately, engraved items cannot be returned to Abelstedt.
Can I visit you at your address?
Unfortunately, no. Our address is a hub where packages sent to the address are forwarded to our actual parcel center (which unfortunately does not provide
For how many days can I return my jewellery?
We have a 30-day exchange and return policy from the time you receive the package until the package is delivered back to us.
When will I receive my new ring if I change size?
You can expect up to 7 business days for return processing after we have received your package. As soon as your return is processed, you will
