I have not received my order confirmation. What do I do?

Oliver Sung
Your confirmation will be automatically sent to you by email after your purchase. If it's not in your inbox, check your spam folder if necessary. If it's not in the...
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How do I find the right ring size?

Oliver Sung
Under each ring you can find our size guide for rings by clicking on 'size guide', which shows two easy methods on which you can find your (or your partner's)...
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Does Abelstedt offer resizing?

Oliver Sung
Depending on the item, we offer resizing on almost every engagement ring or wedding band. We do not offer resizing on sterling silver jewelry.
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What if I need extra help or advice about my purchase on Abelstedt.com?

Oliver Sung
Our customer experts are ready to help with any question you may have on the live chat. Simply click the blue chat icon in the bottom right corner of the website....
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Do other stores or websites sell authentic Abelstedt jewelry or watches?

Oliver Sung
Abelstedt sells its jewelry and watches online exclusively on the official online store which you are browsing now. Select styles of Abelstedt jewelry may be sold exclusively at authorized retail locations, under license. Buyers should...
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Can the prices on Abelstedt.com change?

Oliver Sung
Prices on Abelstedt.com are subject to change without notice. Please expect to be charged the price for the Abelstedt item you buy as it is listed on the day of purchase.
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My size is not in stock. Can you get it?

Oliver Sung
If an item's size is not in stock, it may very well be on its way. Simply click the "Notify Me"-button on the product page to be signed up for our...
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Where can I buy an Abelstedt gift card?

Oliver Sung
You can shop our physical gift card here, neatly tucked away in a fold-over carrier and envelope.
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How does an Abelstedt gift card work?

Oliver Sung
The Abelstedt Gift Card is redeemable for Abelstedt items up to the prepaid value of the card using the discount code stated on the Gift Card.
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Where can I buy a silver polishing cloth?

Oliver Sung
The Abelstedt silver polishing cloth restores the shining brilliance of your favorite sterling silver jewelry. Preserve the beauty of your sterling silver Abelstedt pieces by polishing your jewelry once in a while with the polishing cloth....
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What is the most common ring size?

Oliver Sung
The most popular ring sizes for women are between EU sizes 52 and 56. Size 54 is Abelstedt's most popular ring size for women. The most popular ring sizes for...
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How do I place an order on Abelstedt.com?

Oliver Sung
Placing an order on Abelstedt.com is simple and safe. Once you have found something you love, click on the “Add to Cart” button to place it in your Shopping Cart.When you're done...
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